I travelled from Cork to IMED Levantes, Benidorm in July 2020, for the hip replacement surgery accompanied by a Surgery Now representative.
I just have to commend the excellent service they provided to the group of us , 7 from Ireland on that trip, from the start of the application process right through to the flight home .
Surgery Now organised and booked absolutely everything, including the hospital, all transport, our fantastic hotel directly across the road from the amazing hospital. They also sorted all of the paperwork required pre travel.
Chris, from Surgery Now, accompanied me to the hospital both on the day before the operation and checking into the hospital the morning of the surgery.
I was an in-patient for 4 days and a Surgery Now representative popped in each day to see if I needed anything ( including ice -cream! ) and for a chat ! they were very personable friendly and professional and available on mobile 24/7.
The operation was a 100% success and the medical team in the hospital were fantastic. I would highly recommend this hospital and its location.
The day before flying back, Surgery Now completed the HSE refund application form with me and made it seamless.
I cannot speak highly enough of Surgery Now for their professionalism, efficiency and responsiveness.
For anybody considering surgery abroad with Surgery Now , I would strongly recommend doing so, you are guaranteed top class service from start to finish.
Ten out of Ten