if anyone is thinking about using this sevice i would highly recommend. after suffering a knee injury and getting nowhere after 6 weeks i made contact with chris and within 2 hours he got things moving, when i got told it could be 6 months to 2 years here waiting i had to get things done for my own peace of mind, and to get back on my feet, and the team at surgery now made it an ease to get things sorted, after having a knee reconstruction overseas i can finally be on the path to recovery not waiting on a letter to come through the door. so thanks to all at surgery now, chris, eileen , leanne, ekatrina, scott and john it was a pleasure meeting you all, thanks for everything.
Surgery now is Ireland best kept secret! Within 4 weeks of making initial contact with Chris I was on that plane to Benidorm for a full knee replacement. All the pre departure medical paperwork was streamlined and taken care of ensuring it was a hassle free process from start to finish. Any requests were actioned promptly and as I was travelling alone(and extremely anxious) from the onset I was made to feel part of the surgery now family. Thank you to Chris, Eileen, Ekaterina, John, Scott and all the team at the IMED levante hospital. Saving the best to last.. A massive thank you to leanne the patient coordinator for all her hospital visits and breakfast assistance. Leanne's smiling face would lift anyone's spirits. Everything leanne undertakes is done in a professional, efficient and timely manner and she is always willing to lend a helping hand. I felt in the most capable of hands and appreciated the personal touch more than words can say. I'm 6 weeks post surgery now and recovering very well with an incision that is already fading. All that is left to say is keep up the amazing work you all do and thank you for everything.
Would highly recommend Surgery Now to anyone, the care & service I received was Excellent & Exceptional. I was nervous arriving into Spain but from the time I was met at the airport by Scott & on arrival to Accommodation by Patient coordinater Leanne my nerves disappeared. I cannot thank the amazing surgery now team enough for there care kept in the loop every single step of the way. Chris Leanne Martina Ekaterine thank you so much for everything throughout my stay. Scott & John thanks for bringing me to and from appointments and airport collection & drop. You are all legends ❤
Best Regards &Go raibh mile maith agat
Tina Hughes Phelan
I can’t recommend surgery now enough, I recently had a hysterectomy in Spain and every single member of the team were so friendly, helpful and professional it was unbelievable, thanks to the Imed hospital and to Chris, Leanne, Catherine, Martina Scott and John who made my recovery so much easier
The surgery now team were excellent.I went over for a knee replacement. Their driver met me at the airport on time.Every single appointment I was texted the time and collected at the exact time ,never late.Doth drivers john and scott were excellent.
I was also returned to the airport and the driver made sure I was put in the wheelchair and didnt leave me until everything was sorted.
The girl that was looking after me was Leanne.What can I say.
An absolute diamond.Everything simplified for me.All my needs accounted for.All my paperwork scanned and put in a folder in the correct order and given to me.
If I needed anything at all I, I just txt her and was given what I needed.
I cannot give high enough praise to this girl.
Outstanding at her job and looks after you as if you were one of her own.
I would highly recommend surgery now.
Eva Daniher Fowkes
SURGERY NOW MADE ME FEEL PART OF A FAMILY AND THEY OFFER SUCH GREAT SUPPORT. THEY HAVE EVEN INCREASED THE SERVICES THEY OFFERED SINCE I USED THE SERVICE AND I THINK THEY WILL BE A WELL ROUNDED SERVICE FOR PEOPLE WHO USE THEM. THEY ARE ALL SO FRIENDLY AND KNOWLEDGEABLE. THE HOSPITAL THEY USEDS IN BARCELONA WAS VERY IMPRESSIVE AND PROFESSIONAL. LANGUAGE WAS NOT MUCH A A BARRIER, MOST OF THE TIME YOU HAD ACCESS TO SOMEONE WHO SP;OKE SPANISH OR ENGLISH. THE FACT THEY DO THE PAPERWORK FOR YOU IS A RELIEF AND I HOPE TO GET A RESPONSE FROM THE HSE IN THE COMING WEEKS FOR MY REFUND. HIGHLY RECOMMEND THE SERVICE
very patient and realy helpful all day no matter what you ask they always had the answer for you. These people are so brilliant I can't stop praising them. 100 and 10 percent %
I cannot recommend Surgery Now highly enough. If, like me, you're living half a life in constant pain and on a very long waiting list to be seen by a consultant and end even more time for an operation, Surgery Now can and will help you to be seen and operated on in a matter of weeks. it's hard to believe but it is true.
I've just returned from Alicante having had a total hip replacement on 13th April. Surgery Now arranged everything for us. I travelled with my husband for support, and the team were there with me from start to finish literally 24/7 to answer any questions or doubts I had. From Dublin airport and back home everything was taken care of from transport everywhere to hospital appointments with an English speaking translator.
Don't let lack of finance put you off, if needed they can arrange finance for your medical expenses and you can repay this after your reimbursement from the HSE. They even stepped in when I needed a blood transfusion with a loan which l will repay when reimbursed.
The hospital is lovely, more like a hotel than a hospital, and the standard of care is excellent. The hotel too is amazing, 4 star on the beach in Benidorm with amazing views. I had absolutely no fears being in Spain with Covid, in fact I actually felt safer than in Ireland as all the rules re masks, social distancing are strictly enforced.
From the bottom of my heart I'm so thankful to the wonderful team . Chris, Eileen, Noel and John for all your help and support.
Travelled December 8th, return flight Dec 20th, 2020. Benidorm, Spain.
Excellent service. Chris and Eileen handled everything from beginning to end. All I had to do was book my flights. Was picked up upon arrival in Alicante, brought to the 4* hotel in Benidorm, directly on the beach (Hotel Cimbel, again, can only recommend) Had my spinal fusion done at IMED hospital the following day.
The hospital and staff were excellent. I was discharged after 2 nights, and spent another 8 days recovering on the balcony and/or, on the beach, enjoying the sun and sea air. Surgery Now organised all my paperwork and upon return to Ireland, I only had to post the documents to the HSE, in Kilkenny. Payment followed 6 weeks later.
All in all, an excellent experience. I'm pain free, have regained head and neck movement and further deterioration has been halted. The relief is tremendous.
I thoroughly recommend Surgery Now.
Surgerynow are life savers , literally ! , the services they provide to clients are 2nd to non , within 2 weeks of me contacting them I was in Spain having my hip replacement, I was in constant pain and at my wits end thank you surgery now , special thanks to Chris , Eileen , Audrey and Noel , special thanks to Ruben who makes you feel your in a 5star hotel at the hospital. This group of people will provide you with appointments, a file is prepared for you before you leave , transfers the works, I would recommend you give yourself 10days depending on surgery , I couldn’t recommend them more . Thank you .
What we do
Assistance with your GP referral for treatment abroad, under the EU Cross-Border Directive Scheme
Accredited hospitals, surgeons and physicians, providing 5 star quality service.
Organisation of travel, accommodation and appointment. Provide free transfer from the airport and free return to the airport.
Support you with your aftercare. Schedule your physiotherapy sessions while abroad.
Assistance with the paperwork to apply for your reimbursement of your treatment from the HSE
We will minimise the red tape so you can focus on your treatment and recovery