The EU Cross-Border Healthcare Directive allows any citizen of an EU country to travel to another EU country for treatment and their home government has to issue a refund for the cost of the treatment.
Get Your Surgery Refunded by the HSE
Call or email us to find out how we can help you get the best treatment
Surgery Now gives you options and you confirm your booking
When the dates have been decided - travel, accommodation and hospital transfers will be organised
Surgery Now provides assistance in ensuring you receive your reimbursement
How Much Does It Cost?
EU Cross Border Directive scheme
The EU Cross Border Directive scheme is a refund scheme, so you pay the hospital or clinic for your treatment and submit a refund application to the HSE afterwards. We prepare the application form and all the supporting documentation required for you to claim your refund.
Our service is free to our patients. Our extensive services are funded by the hospitals and clinics.
Learn more about the Cross Border Directive scheme
Completely FREE service
The Patient Pathway
1. GP Referral
Your GP will identify that there is a treatment needed.
2. Contact Surgery Now
You will contact Surgery Now for to help with the process of getting your treatment abroad.
3. Find the Best Treatment
We share your information with the consultant and request his feedback on the required treatment.
If you need financing, we will help you make your application to the Credit Union.
5. Find the Best Hospital
We will match your treatment to the appropriate surgeon in one of our partner hospitals.
6. Send Required Information
Your GP may need to refer you for diagnostic tests, like ECG, blood tests, x-ray, MRI, etc. and provide the results to the hospital.
7. Schedule Dates
We will liaise with the hospital to get your surgery dates arranged and send your files to them for review.
8. Arrange Transfers
We confirm your travel date and we arrange your transfers from and to the airport.
You are now ready to travel. Once you arrive at the hospital you will have an appointment with your consultant the day before you receive your treatment.
10. Surgery and Recovery
On discharge, you will receive your aftercare plan. We will also schedule your rehabilitation, as necessary, and bring you back to the hospital for these appointments or dressing changes.
11. Return and Refund
Once you have returned home, we will submit your application with all the supporting documentation, and you should have your refund between ten to twelve weeks of applying.
12. Aftercare plan
Surgery Now will help you with the management of your aftercare plan and we will liaise with your Consultant abroad and local GP as required. Your GP will receive a report from the hospital regarding the treatment you received so he/she can update your local medical records.
Contact Us Today
Are you eligible for a refund from the HSE when you access surgery abroad?
Contact us today by email or by phone and we will gladly assist you.