What to Expect from Surgery Now (For Irish Residents Using the Cross-Border Directive)

If you’re living in Ireland and facing months—sometimes years—on a surgical waiting list, you’re far from alone. Every day we hear from people just like you who are living in pain, missing out on daily life, and feeling stuck.

But there’s a better way.
Thanks to the EU Cross-Border Directive (CBD), Irish patients can access fast, high-quality treatment in Spain, and Surgery Now makes the entire process simple.

We’ve helped hundreds of Irish patients skip the queue and get back to doing what they love. Here’s what you can expect when you choose Surgery Now.

Your Journey with Surgery Now: 6 Simple Steps

Step 1 – A Simple Chat to Get Started

Everything begins with a friendly conversation. When you reach out, an experienced team member will listen to your story and explain:

  • ✅ How the Cross-Border Directive works and what it covers
  • ✅ Which documents you’ll need from your GP or specialist
  • ✅ Treatment options that match your condition

There’s zero pressure—just honest support.
You’ll also be offered a free video meeting with one of our surgeons so you can ask questions and receive personalised advice before making any decisions.

Step 2 – Personalised Specialist Match

Based on your needs, we’ll pair you with one of our top specialists in Spain. Whether you require a hip or knee replacement, spinal surgery, or another elective procedure, you’ll be in expert hands.

During a detailed consultation, you’ll discuss your condition, the procedure, recovery time, and any concerns—ensuring clarity and comfort from the very beginning.

Step 3 – We Handle the Paperwork

Worried about HSE forms? Don’t be—we’ve got you covered. We’ll guide you step-by-step through the CBD paperwork, including:

  • ✅ Collecting your medical letters, referrals, and relevant documentation
  • ✅ Ensuring every form is completed and submitted correctly

We’ve successfully led hundreds of Irish patients through this process, so you can feel confident from start to finish.

Step 4 – Flights, Hotel & Transport All Sorted

When you’re ready, we help organise the rest:

  • ✈️ Flights from Ireland to Spain
  • 🚗 Airport pick-up by our friendly team
  • 🏨 Comfortable accommodation in your chosen area
  • 🚐 Transport to and from every appointment

You’ll be looked after from the moment you land—nothing to worry about.

Step 5 – Your Surgery & Recovery in Spain

Your procedure takes place in a modern, spotless private facility with English-speaking surgeons and top-tier care. During your stay you’ll receive:

  • ✅ Excellent medical and nursing care
  • ✅ Regular check-ins from our local team
  • ✅ Chauffeured transport between hospital, hotel, and airport
  • ✅ A full home-recovery plan plus a one-month post-op video check-in with your surgeon

Step 6 – Reimbursement Through the HSE

Once you’re back home and on the road to recovery, we’ll help you apply for HSE reimbursement under the EU Cross-Border Directive. In many cases you can reclaim up to the full cost of your procedure. We handle the paperwork with you to keep the process smooth and stress-free.

Real Irish Patients. Real Results.

“Surgery Now are fantastic—I had a great experience. They handled all the paperwork and I had nothing to do other than enjoy my new knee, which is fabulous.”
— Gerry, Co. Cork

You Don’t Have to Wait—You Just Have to Ask

If you’re tired of living in pain, stuck on a list, or missing out on life, Surgery Now can help. We guide you through every step of your journey with honesty, care, and expert support.

Contact our friendly team today to find out if you qualify. The relief you’ve been waiting for could be just a flight away.