Choosing surgery abroad requires trust, clear information, and a team you can rely on. For Robert and his family, Surgery Now provided exactly that. From the outset, communication was clear, expectations were well managed, and patient wellbeing was always the priority.

Scott, Keith, Hally, and the wider team coordinated every aspect of Robert’s care, ensuring the experience was organised and reassuring from start to finish. Appointments, hospital check-ins, paperwork, and communication were all carefully managed. Language barriers were removed, and every detail was handled with professionalism and genuine care, allowing the family to focus on Robert’s recovery.

Here’s what Robert’s daughter, Gabi, shared about their experience:

“I am writing this review on behalf of my dad who got ankle surgery with Surgery now. I couldn’t recommend Surgery Now enough. They are a team of highly skilled professionals who take remarkable care of their patients making sure the patient is comfortable and safe at all times. They explain everything in detail and are always there in person or online if you need to reach out about anything. Everyone is super friendly and there is a great atmosphere at their clinic.

Scott is a great member of the team he is very friendly and absolutely superb at his job. He brought us to and from our appointments and did this with lots of care always making sure we were on time for our appointments and made sure to check us in at the hospital. I’m not sure we would have got anything done without him there as we don’t speak Spanish so we would have definitely struggled with everything. We couldn’t thank him enough.

Keith and Hally are great at their jobs they provide you with all the information you need. Everything is very clearly explained to you by them and they do all the paperwork for you which was wonderful and we greatly appreciated it.

We had a lovely experience here with Surgery Now during such a stressful time for my dad but we knew we were in good hands and that things would go to plan. Everyone in the team really goes above and beyond for their patients you can really tell they all love their jobs and love helping people. I am so grateful that my dad was in the care of these professionals. Thank you all so much again.”

Gabi Gorka

 

 

Robert’s experience reflects the Surgery Now approach, expert medical care delivered with warmth, professionalism, and personal attention. It’s not just about surgery, it’s about creating an experience where patients and families feel confident, supported, and genuinely cared for.